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Last updated: June 1, 2022
“Service” refers to the Company’s services accessed via the Site or the App.
The terms “we”, “us”, and “our” each refer to the Company.
“You” refers to you, as a user of our Site, App, or our Service.
When you visit our Site, use the App, or contact us, we may collect or receive your name, company name, mailing address, email address, and telephone number.
When you register for an account with us, in addition to your Contact Information, we will receive the password you create as well as other security information for authentication and access. If your account is connected with your employer, we may also receive work-related information, such as your job title and other employment information. We associate your Account Information with your Contact Information. When logged into the App, we will track which resources you view, as well as any ratings or other feedback you provide.
Communications and Questions
If you contact us, including to obtain user support, in addition to your Contact Information, we will receive any comments, content, questions, or other information that you choose to provide.
If you apply for a job position or submit an inquiry on becoming a driver or carrier with us through our Site, we collect your name, email address, telephone number, mailing address, resume including education and professional history, and any other information you choose to provide, which may include gender or certain race, ethnicity, veteran, or disability status.
When you visit the Site or use our App, we automatically collect information from your browser or device, which includes the date and time of access, your location, your Internet Protocol (IP) address or unique device identifier, your device type, your operating system, your browser type, and information about what pages you visit and how you navigate our Service.
Users of our mobile applications may grant the following device permissions in the App:
Cookies and Similar Technologies
We use first-party and third-party cookies and similar technologies for purposes such as to improve Site and App functionality, to measure and track how users interact with the Site and App, and to perform similar analytics. We may also use first-party and third-party cookies and similar technologies on the Site in order to market to you, to track ad-driven activity, and to otherwise tailor our communications with you.
First and Third-Party Cookies
A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” or “permanent” cookie). “Session” cookies are temporarily stored on your hard drive and only last until they expire at the end of your browsing session. “Persistent” or “permanent” cookies remain stored on your hard drive until they expire or are deleted by you. Local shared objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you’re visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website.
Other Similar Technologies
In addition to cookies, there are other automatic data collection technologies, such as Internet tags, web beacons (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as users navigate through and interact with a website. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. In addition, UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about browsing, such as which advertisement, page, or publisher sent the user to the receiving website.
Other Third-Party Technologies
Some third parties may use automated data collection technologies to collect information about you when you browse the Internet. The information they collect about your online browsing activities over time and across different websites and other online services may be associated with your personal information and used to provide you with targeted content. We do not control these third parties’ technologies or how they may be used. If you have any questions about targeted content, you should contact the responsible party directly or consult their privacy policies.
Choices About Cookies
Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being sent by website tracking technologies and advertising. These settings may affect your enjoyment of the full functionality of the Site or App. In addition, adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, visit your web browser settings after you have changed your cookie settings. Additional information is provided below about how to disable cookies or manage the cookie settings for some of the leading web browsers:
|Safari:||https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac and https://support.apple.com/en-us/HT201265|
To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website at: https://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html
For more information about how to modify your browser settings to block or filter cookies, visit http://www.aboutcookies.org/
You may learn more about internet advertising practices and related consumer resources at http://www.aboutads.info/consumers/ http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work or http://www.networkadvertising.org/choices
|Affiliates||We may share your information with our subsidiaries and affiliates and with their respective officers, directors, employees, and agents.|
|Acquisitions and Similar Transactions||We may disclose your information in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our company assets. If our business is acquired by or merged with another company, your information may be transferred to the new owners.|
|Legal Obligations and Rights (Subpoenas, Court Orders, and Warrants)||We may disclose information in response to subpoenas, warrants, court orders or other legal process, or to comply with relevant laws. We may also share information in order to establish or exercise our legal rights or claims; to defend against a legal claim; and to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our contracts.|
|Third Parties||We may provide information about you to third parties that may offer products and services specifically requested by you.|
|Service Providers||We may share information with our service providers that need access to information to provide operational or other support services on our behalf (e.g., for managing or hosting services and/or underpinning technology for the Service we are providing). Among other things, service providers help us to administer the App and the Site; support our operations; provide technical support; send communications to you; provide payment processing; and assist with other legitimate purposes permitted by law.|
|Professional Advisors||We may share your information with our and our affiliates’ insurers, auditors, and professional advisors, including attorneys and accountants, that need access to your information to provide operational or other support services on our behalf.|
|Deidentified or Aggregated Data||We may disclose aggregated information or de-identified information that does not identify any specific individual, such as groupings of demographic data or customer preferences.|
We retain and use your information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to operate our business, and to enforce our agreements.
We may delete your information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.
To the extent permitted by law, we may retain and use anonymous, de-identified, or aggregated information for performance reporting, benchmarking, and analytic purposes and for operational improvement.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption and firewalls; however, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and security measures. By using our Site, App, or Service, you acknowledge that you understand and agree to assume these risks.
You have the right at any time to prevent us from contacting you for any purpose. When we sent a communication to a user, whether informational or promotional, the user can opt out of further communications by following the unsubscribe instructions provided in each e-mail.
All terms used in this section shall have the meanings given in the California Consumer Privacy Act (“CCPA”), when applicable. Note, if your information is collected in the context of a business relationship with us, it may not be covered by the CCPA.
|Contact Information||For purposes of the CCPA, Contact Information includes the following categories of personal information:|
|Account Information||For purposes of the CCPA, Account Information includes the following categories of personal information:|
|Communications and Questions||For purposes of the CCPA, Communications and Inquiries includes the following categories of personal information:|
|Applicant Information||For purposes of the CCPA, Applicant Information includes the following categories of personal information:|
|Device and Usage Information||For purposes of the CCPA, Device and Usage Information includes the following categories of personal information:|
|Device Permissions||For purposes of the CCPA, Device Permissions includes the following categories of personal information:|
|Cookies and Similar Technologies||For purposes of the CCPA, Cookies and Similar Technologies includes the following categories of personal information:|
Data Practices During Last 12 Months. The disclosures below describe our data practices during the last twelve months:
No Financial Incentive. We do not offer financial incentives or any price or service difference in exchange for the retention or sale of your personal information.
Do Not Sell My Personal Information. Under the CCPA, you have the right to direct us to stop selling your personal information to third parties and to refrain from doing so in the future. For purposes of the CCPA, we do not sell personal information as defined under applicable law.
CCPA Requests to Know and Requests to Delete. California consumers have the right to request that we (1) disclose what personal information we collect, use, disclose, and sell, and (2) delete certain personal information that we have collected or maintain. However, there are exceptions. By way of example, these rights do not apply where we collect or sell a consumer’s personal information if: (1) we collected that information while the consumer was outside of California, (2) no part of a sale of the consumer’s personal information occurred in California, and (3) no personal information collected while the consumer was in California is sold. Also, if your information is collected in the context of a business relationship with us, it may not be covered by the CCPA.
Request to Know. As a California resident, you have the right to request: (1) the specific pieces of personal information we have collected about you; (2) the categories of personal information we have collected about you; (3) the categories of sources from which the personal information is collected; (4) the categories of personal information about you that we have sold and the categories of third parties to whom the personal information was sold; (5) the categories of personal information about you that we disclosed for a business purpose and the categories of third parties to whom the personal information was disclosed for a business purpose; (6) the business or commercial purpose for collecting, disclosing, or selling personal information; and (7) the categories of third parties with whom we share personal information. Our response will cover the 12-month period preceding our receipt of a verifiable request.
Request to Delete. As a California resident, you have a right to request the erasure/deletion of certain personal information collected or maintained by us. As described herein, we will delete your personal information from our records and direct any service providers (as defined under applicable law) to delete your personal information from their records. However, we are not required to honor a deletion request if an exemption applies under the law.
Submission Process. You may submit a request to know or to delete via a toll-free telephone call to (833) 334-4622 or by email to email@example.com. If a request is submitted in an incorrect manner or if it is deficient, we will either (1) treat the request as if it had been submitted via the designated manner, or (2) provide you with specific directions on how to submit the request or remedy any deficiencies, as applicable.
Verification Process. We are required to verify the identities of those who submit requests to know or to delete. To determine whether the individual making the request is the consumer about whom we have collected information, we will verify your identity by matching the identifying information provided by you in the request to the personal information that we already maintain about you. As a part of this process, you will be required to provide your name, address, and telephone number. We will inform you if we cannot verify your identity.
Authorized Agents. Authorized agents may submit requests via the methods identified in this Policy. If you use an authorized agent to submit a request to know or a request to delete, we may require: (1) the authorized agent to provide proof that you gave the agent signed permission to submit the request; (2) you to verify your identity directly with us; and (3) you to directly confirm with us that you provided the authorized agent permission to submit the request. However, we will not require these actions if you have provided the authorized agent with power of attorney pursuant to the California Probate Code.
Excessive Requests. f requests from a consumer are manifestly unfounded or excessive, in particular because of their repetitive character, we may either (1) charge a reasonable fee, or (2) refuse to act on the request and notify the consumer of the reason for refusing the request. If we charge a fee, the amount will be based upon the administrative costs of providing the information or communication or taking the action requested.
Non-Discrimination. You have the right not to receive discriminatory treatment by us due to your exercise of the rights provided by the CCPA. We do not offer financial incentives and price or service differences, and we do not discriminate against consumers for exercising their rights under the CCPA.
California Shine the Light. Under California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. At present, we do not share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of our Site may make any changes to their information at any time by contacting us at firstname.lastname@example.org.
For more information about COPPA, please visit the Federal Trade Commission’s website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.
|In Writing:||IMC Companies, LLC|
1305 Schilling Blvd. West
Collierville, TN 38017
|By Phone:||(833) 334-4622|